taka11 Terms and Conditions

taka11 is an online entertainment gaming platform in Bangladesh that offers casino games, sports betting, fishing games, and various other digital entertainment services. The following terms and conditions ("Terms") form a legally binding agreement between taka11 and its users ("Member" or "you").

1.1 Scope of Terms

These terms apply to the taka11 website, mobile application, and all related digital services. Using any taka11 service means you automatically agree to these terms.

1.2 Language and Interpretation

These terms have been drawn up in Bengali and will be interpreted in accordance with the laws of Bangladesh. In the event of any ambiguity, the interpretation of taka11 shall be considered final.

To open an account on taka11, you must provide certain information and comply with the conditions listed below.

2.1 Registration Requirements

• Each individual may open only one account. Multiple accounts are prohibited.
• All information provided at the time of registration must be true, accurate, and complete.
• Any changes to your account details must be reported to taka11 immediately.
• Your account login credentials (username and password) must be kept confidential.
• Your account may not be transferred or shared with any third party.

2.2 Identity Verification (KYC)

taka11 reserves the right to verify your identity at any time. This may require a national identity card, passport, or other government-issued document. Some account features may be restricted until verification is complete.

2.3 Account Security

If you notice any unauthorized access or suspicious activity on your account, you must notify our support team immediately. The member is solely responsible for the security of their account.

3.1 Age Requirement

You must be at least 21 years of age to register as a member and use taka11's services. If a false age is provided at registration, the account will be cancelled and any deposited funds may be forfeited.

3.2 Residency Requirement

taka11 primarily provides services to residents of Bangladesh. Accessing services from regions where online gaming is legally prohibited is strictly not allowed. This responsibility lies with the member.

3.3 Grounds for Ineligibility

A person is not eligible to use taka11 under any of the following circumstances:

• Under 21 years of age.
• On the Self-Exclusion list.
• Previously permanently banned from taka11.
• Mentally incapable of making decisions.

The following rules apply to all financial transactions on taka11.

4.1 Deposit Terms

• Minimum deposit: ৳500 (per method).
• Deposit methods: bKash, Nagad, Rocket, bank transfer.
• All deposits will be calculated in Bangladeshi Taka (BDT).
• Funds will be available for use as soon as they are deposited into your account.
• Only payment methods registered in your name may be used for deposits.

4.2 Withdrawal Terms

• Minimum withdrawal: ৳800.
• Standard withdrawal processing time: 10–45 minutes.
• Withdrawals must be made using the same method used for the deposit.
• KYC verification must be completed before a withdrawal can be made.
• Withdrawals may be delayed if bonus wagering requirements have not been met.

4.3 Anti-Money Laundering Policy

taka11 takes every precaution to prevent money laundering and terrorist financing. In the case of suspicious transactions, taka11 reserves the right to notify the relevant authorities and may temporarily suspend an account during investigation.

taka11 offers various bonus and promotional offers from time to time. Each offer has its own terms and conditions that apply alongside the general terms.

5.1 Welcome Bonus

New members have the opportunity to receive a 200% bonus on their first deposit, up to a maximum of ৳20,000. For example:

• Deposit ৳1,000 → Bonus ৳2,000 → Total balance ৳3,000.
• Deposit ৳22,000 → Bonus ৳20,000 → Total balance ৳42,000.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 25x (you must wager 25 times the bonus amount before withdrawing). The wagering requirements for other bonuses will be stated in the relevant offer details.

5.3 General Bonus Rules

• Each member may use each promotion only once.
• Wagering requirements must be met before bonus funds can be cashed out.
• Bonuses have a limited validity period — if not used within the time stated in the offer details, the bonus will be cancelled.
• If bonus abuse is suspected, taka11 reserves the right to cancel the bonus and investigate the account.
• Winnings made with bonus funds may not be withdrawn before the wagering requirements are met.

5.4 VIP Program

The taka11 VIP program has three tiers:

• Bronze: Up to 0.5% weekly cashback.
• Silver: Up to 1.0% weekly cashback.
• Gold: Up to 1.5% weekly cashback.

Tier changes are based on regular gaming activity on the platform. VIP benefits may be changed at taka11's discretion.

All games on taka11 are run fairly and transparently. The following rules apply to all games and gaming activities.

6.1 General Gaming Rules

• All bets are deducted from an active balance. Bets with insufficient balance will not be accepted.
• Once confirmed, a bet cannot be cancelled or changed.
• If a game is interrupted due to a technical issue, taka11 will determine the result based on the most recent reliable data available.
• taka11 reserves the right to void winnings from a faulty game or software.

6.2 Prohibited Activities

Any of the following activities are strictly prohibited and may result in account closure and forfeiture of deposited funds:

• Any form of fraudulent activity or use of bots.
• Exploiting game vulnerabilities or bugs to gain an unfair advantage.
• Colluding with other members to influence game outcomes.
• Using multiple accounts to take advantage of bonuses or promotions.
• Using funds obtained through illegal means on the platform.

6.3 Special Sports Betting Rules

For cricket or other sports betting, if an event is cancelled or changes unexpectedly, taka11 will settle bets according to the applicable rules. The relevant sportsbook rules apply to IPL, BPL, T20, and ICC events.

taka11 firmly believes in responsible gaming. We want our members to enjoy entertainment in a safe and informed way.

7.1 Limit-Setting Features

Members can set the following limits on their account:

• Daily, weekly, or monthly deposit limits.
• Maximum bet amount.
• Maximum loss limit.
• Session time limit.

7.2 Self-Exclusion

If anyone finds it difficult to control their gaming, they can apply for a temporary or permanent self-exclusion through taka11's live chat. Once self-exclusion takes effect, a specified cooling-off period must pass before it can be reversed.

For more details, visit our Responsible Gaming page.

taka11 places the highest importance on protecting your personal information. To learn about our full privacy policy, visit the Privacy Policy page.

8.1 Data Collection and Use

We collect only the information necessary to provide our services. This information is not shared with third parties, except where required by legal obligation.

8.2 Security Measures

taka11 uses SSL encryption and other modern security technologies to keep your information and transactions safe. Even so, it is your responsibility to keep your password strong and not share it with others.

8.3 Cookies

The taka11 website uses cookies to improve the user experience. By using the website, you are consenting to the use of cookies.

taka11 reserves the right to temporarily or permanently close an account in the following circumstances.

9.1 Reasons for Account Closure

• If the terms and conditions are violated.
• If fraudulent activity is involved.
• If false information is provided.
• In the case of prolonged inactivity on the account (more than 12 months).
• Due to a legal order or regulatory directive.

9.2 Inactive Account Policy

If there are no transactions for 12 consecutive months, the account will be marked as inactive. If an inactive account has a balance, taka11 will notify the member. After extended inactivity, re-verification may be required to reactivate the account.

9.3 Voluntary Account Closure

A member may request account closure at any time via live chat. An opportunity to withdraw any available balance will be given before closure.

taka11 accepts no liability in the following areas, within the limits set by applicable law:

10.1 Technical Issues

taka11 is not responsible if the service is disrupted due to internet outages, server problems, software errors, or other technical reasons. However, the company will always endeavour to resolve issues promptly.

10.2 Third-Party Services

taka11 is not directly responsible for issues arising from payment processors (bKash, Nagad, Rocket, etc.) or game providers.

10.3 Gaming Losses

taka11 is not responsible for financial losses resulting from losing a game. Gaming is a risky activity and there is no guarantee of winning.

The following process must be followed in the event of any dispute or complaint.

11.1 Complaint Process

Any complaint must first be submitted through our 24/7 live chat support or by email at [email protected]. An initial response to a complaint is generally provided promptly.

11.2 Resolution Method

The taka11 authority will review the complaint and make a decision based on the applicable terms and conditions and available information. The relevant account or transaction may be temporarily suspended during the investigation.

11.3 Final Decision

The decision of the taka11 authority will be considered final. However, if a member wishes, there is an opportunity to resolve the matter through applicable legal channels.

taka11 reserves the right to change, amend, or update these terms and conditions at any time.

12.1 Notice of Changes

If significant changes are made to the terms and conditions, taka11 will notify members via email or through a notice on the platform. Continued use of the platform after any changes will be considered as acceptance of the new terms and conditions.

12.2 Latest Version

The most current version of the terms and conditions will always be published on this page. The date of the latest update will be noted at the top of the page. Previous versions of the terms and conditions will no longer apply.